High Tech, High Touch
FITS Resource Hub
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51m
As Australia’s leading consumer futurist, Amanda gives organisations a peek into the future of consumers. More importantly, she provides powerful strategies for future-proofing any business by creating EPIC customer experiences and building brand advocacy.
Up Next in FITS Resource Hub
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The Next Generation Of Members
The world has already shifted to a more transient transactional environment. Subscription services are as easy to join as they are to cancel. The next generation will expect delivery of a member experience that grabs and retains attention inside and out the club in order create a loyal brand rela...
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Data Breaches in the Health & Fitness...
Stefanie is a Special Counsel specialising in cyber incident response, data protection, IT liability, D&O and professional insurance lines. She regularly works on domestic and international cyber claims involving data breaches, regulatory investigations, mandatory notification laws, recovery ...
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CLUB 4.0 - A Training Solution to Hel...
Over the last two years, many operators have recognised the need to develop a digital strategy to combat the cancelation of memberships due to the pandemic. Now it’s time to bring members back!
Technogym’s Club 4.0 concept thrives with this challenge. The philosophy is underpinned by three key c...