Building Your Ecosystem of Engagement: The Business of Customer Experience
FITS Resource Hub
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1h 13m
Troy Morgan | Chief Executive Officer, Willows Health Group
In a world where consumers interact with digital services at every turn, digital disruption allows us to bring personalized experiences to our customers. How can fitness businesses evolve to become an essential part of our customers every day, and how can data and automation enable us to re-imagine the customer journey?
VIDEO CHAPTERS:
00:07 WELCOME TO FRITS VIRTUAL SUMMIT
03:22 MEET PLATINUM PARTNER - KEEP ME
04:43 MEET TROY MORGAN, WILLOWS HEALTH GROUP
05:15 FULL PRESENTATION (TROY MORGAN)
01:04:00 JT THANKS TROY
01:04:36 WHAT'S NEW WITH LES MILLS
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