Critical data that can be easily gathered in today’s data-rich world can be instrumental in helping leaders and managers grow their companies, guide their decision-making and operations. Explore some key “Net Promoter” numbers that can help track not only Member Satisfaction, but also Team Member Engagement, Brand Attitudes and can predict Growth for your company. In this session, Grant will explore ways and means to collect these critical numbers and distill them into easily relatable terms for your team. When measured over time, used to discern trends and compare sites, these key indicators can help savvy club owners and operators chart a course to ongoing success.